Terms of Service

Last Updated: May 11, 2025

1. Acceptance of Terms

By accessing or using PataNyumba, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you should not access or use our services.

2. Description of Service

PataNyumba is a platform that connects landlords with potential tenants, allowing landlords to list properties and tenants to search for rental properties in Kenya.

We provide tools for property management, tenant screening, rent collection, and other related services. PataNyumba is not a real estate agency, broker, or legal advisor.

3. User Accounts

To access certain features of our service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Landlord Terms

As a landlord using our platform, you agree to:

  • Provide accurate and complete information about your properties
  • Maintain and update property listings to ensure they remain accurate
  • Respond to inquiries from potential tenants in a timely manner
  • Comply with all applicable laws and regulations related to property rental
  • Pay any applicable subscription fees for using our premium services
  • Not discriminate against potential tenants based on race, color, religion, sex, disability, familial status, or national origin

5. Tenant Terms

As a tenant using our platform, you agree to:

  • Provide accurate information when creating your profile
  • Use the platform only for legitimate property searches
  • Respect the privacy and property of landlords
  • Not engage in fraudulent activities or misrepresentation
  • Comply with all terms of any rental agreements you enter into

6. Payments and Fees

Certain services on PataNyumba require payment of fees. All fees are stated in Kenyan Shillings and are non-refundable unless otherwise specified.

We use secure third-party payment processors to handle transactions. By using our paid services, you agree to the terms and conditions of these payment processors.

7. Prohibited Activities

You agree not to engage in any of the following activities:

  • Violating any laws or regulations
  • Posting false, inaccurate, or misleading content
  • Impersonating another person or entity
  • Interfering with or disrupting the service
  • Attempting to gain unauthorized access to our systems
  • Collecting user information without consent
  • Using the platform for any illegal purpose

8. Intellectual Property

PataNyumba and its original content, features, and functionality are owned by [Your Legal Entity Name] and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The PataNyumba name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of [Your Legal Entity Name] or its affiliates. You may not use such marks without the prior written permission of [Your Legal Entity Name].

All software, code, design, functionality, user interfaces, photographs, logos, graphics, video, audio, and other content provided on the platform are the exclusive property of [Your Legal Entity Name] and are protected by copyright and other intellectual property laws.

Unauthorized reproduction, modification, distribution, or use of any materials on PataNyumba is strictly prohibited and may result in severe civil and criminal penalties.

9. Limitation of Liability

To the maximum extent permitted by law, PataNyumba shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

10. Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the laws of Kenya.

11. Ownership and Proprietary Rights

The PataNyumba platform, including all intellectual property rights, proprietary technology, algorithms, user interfaces, designs, and software code, is exclusively owned by [Your Legal Entity Name], registered under [Your Registration Number] in Kenya.

No part of the PataNyumba system may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from [Your Legal Entity Name]. Unauthorized use of any materials on PataNyumba may violate copyright laws, trademark laws, and other applicable regulations and statutes.

Any attempt to decompile, reverse engineer, disassemble, or otherwise attempt to derive the source code of the PataNyumba platform is strictly prohibited and may result in legal action.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting a notice on our website. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at legal@PataNyumba.com.